Terms & Conditions
By placing an order on our website, you agree to the following terms and conditions.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of the latest version.
Product Information
We strive to ensure all product descriptions, specifications, and images are accurate and up to date.
However, minor variations or errors may occur. We reserve the right to update product details at any time without notice.
Payment
All orders must be paid in full at the time of purchase to secure stock availability.
We do not store or process your card details. Payments are securely handled by trusted third-party providers.
Shipping & Pickup
- Shipping is available Australia-wide
- Orders are usually dispatched within 1–3 business days
- Delivery times may vary depending on courier and location
Local pickup is available for selected products. Please select your preferred location when ordering.
Warranty
All products are covered by a standard back-to-base warranty unless otherwise stated.
Warranty does not cover:
- Misuse or improper installation
- Normal wear and tear
Customers may be responsible for return shipping costs unless the item is faulty or incorrect.
Returns
We accept returns within 7 days of purchase, subject to the following conditions:
- Item must be unused and in original packaging
- Return must be approved prior to sending
- Return shipping is at buyer’s cost
Refunds will exclude original shipping fees.
Privacy
We respect your privacy and are committed to protecting your personal information.
Your data is only used for order processing and communication.
We do not sell or share your information with third parties.
Disclaimer
We are not liable for any indirect or consequential losses arising from the use of our products.
Our liability is limited to the value of the purchased item.
Need help?
Contact us at tkstoreau@gmail.com for questions related to refunds and returns.